If you're experiencing issues with not receiving money on Cash App, there could be several reasons for this. Here are some points to consider:

1. Internet Connection: Ensure that you have a stable and active internet connection. A poor or unstable connection might lead to transaction delays or failures.

2. Cash App Account Verification: Make sure that your Cash App account is fully verified. Sometimes, unverified accounts may have limitations on transactions.

3. Recipient Information: Double-check that the person sending you money has entered the correct details, including your username or phone number linked to your Cash App account. Types in this information can lead to payment issues.

4. Transaction Status: Check the transaction status on your Cash App. If the payment is pending, it may take some time to process. If it's marked as completed but you still haven't received the money, contact Cash App support for assistance.

5. Cash App Settings: Review your Cash App settings, particularly those related to receiving payments. Ensure that there are no restrictions or limitations set on your account.

6. Funding Source: Confirm that the sender has sufficient funds in their Cash App account or linked bank account to cover the transaction.

7. Cash App Updates: Make sure that you are using the latest version of the Cash App. Outdated versions may have bugs or security issues that could affect transactions.

8. Contact Cash App Support: If the issue persists, reach out to Cash App customer support for assistance. You can find their contact information within the app or on the Cash App website.

9. Bank Verification: If you have linked a bank account to your Cash App, ensure that it is verified and there are no issues with the linked account.

10. Security Concerns: Check if there are any security concerns or alerts on your Cash App account. If there are security issues, it may impact your ability to receive payments.